Debt collection dashboard for debtors

• Check demand
• Paying in case of correctness of the principal claim

Either with file number on the Internet site directly online with the various payment service providers offered there such as: Paypal, Klarna, by means of bank transfer, direct debit, Mastercard, immediately.as well as Apple Pay.

If you have received a letter from us, you must direct payment to Fortis. Once we have been instructed to assert the claim against you, we alone are responsible for the collection of the debt. If you make a payment to the creditor, you run the risk, due to the lack of possibility to allocate the payment, that you will not be released from your payment debt and the collection measures against you will continue.

Your creditor has instructed us because you have not paid for a service or goods despite invoice and reminder. According to §§ 280, 286 BGB (German Civil Code), the creditor can claim the costs incurred by your non-payment in addition to the original claim (principal claim) and the statutory interest on arrears up to the amount specified in § 4 para. 5 RDGEG

(Introductory Act to the Legal Services Act) as compensation for damages at the

debtor. However, the creditor can also pass on the assertion to a collection agency. The collection of the aforementioned receivables is then part of the collection agency's mandate and can only be enforced by it. Therefore

You are now obliged, in addition to the principal claim, to pay the interest on arrears and the

to settle the claim for damages incurred by the assignment of the collection agency (collection costs).

The information concerning your person corresponds to the information provided by the creditor at the time of the assignment. If you believe that the information provided is incorrect and you are not the debtor of the claim, especially if you have been the victim of identity theft, please inform us immediately on our website. To do so, please log in with your file number and write us a message.

We offer you to settle the claim via partial or installment payments according to your financial

Possibilities to settle. In our letter you have enclosed a

Installment agreement received. You can fill this out and send it back to us or you can contact us via the Service portal contact us. You can also create a request for payment by installments via the service portal by checking the box Request for payment by installments / deferral and describing your request and your financial possibilities for payment in more detail. We will then get back to you and will be happy to help.

First, of course, you will be given time to respond to our letter. If we are unable to reach you even after further attempts to contact you, or if you do not demonstrate a willingness to pay, we will initiate dunning proceedings against you. The sooner you pay, the lower the collection costs will be for you. In addition to legal proceedings, a negative Schufa entry is also possible, which must also be avoided as a matter of urgency. Because this will classify you as unworthy of credit. As a result, you are no longer free in your financial decisions, as your person will be checked in everyday transactions such as applying for a rental apartment, signing a mobile phone and Internet contract. Furthermore, you risk a statement of assets, which means that you have to provide comprehensive information about your assets to the bailiff so that he can

can decide whether and where he can seize something from you. In the next step, if you fail to appear at the appointment with the bailiff without excuse, the creditor can apply for a warrant to be issued against you as ultima ratio. In general, therefore, the urgent advice is to pay if there is a claim, in order to avoid negative consequences.