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How can we help?
Send us your enquiry and we will get back to you as quickly as possible – or arrange a non-binding consultation directly.
Have you received a letter from us?
You can view and settle your file directly in the debtor portal – with the reference number from the letter, and without an account.
Go to the debtor portalSend a message.
FAQs — you have the questions, we have the answers.
First, we recommend an out-of-court approach, tailored to your situation as a private individual or a company. After you place the order, we send the first collection reminder containing all the essential details of the claim. If the debtor does not respond, a further, more firmly worded reminder follows. Engaging a professional debt collection company signals to the debtor the seriousness of the situation – and in many cases this alone leads to a swift solution that is satisfactory for all sides.
We work on a success basis. In the event of success, your debtor pays the collection fees and you receive your full claim. Additional costs such as court fees are always discussed with you in advance.
Out-of-court proceedings are gentler on the debtor and usually lead to a result more quickly. If the debtor proves unwilling to pay, the judicial dunning procedure is an option.
On the contrary: an objective third party relieves the relationship. You save time and stress and can continue the contractual relationship without having to send reminders yourself.
Via an interface to your accounting system or by transmission via Excel. This way you outsource your entire receivables management to us without any administrative effort.
Private individuals and companies, for individual claims as well as for recurring claims or a large number of claims. We also collect very small amounts.
We re-examine the claim and, in the case of justified objections, request evidence from the creditor. If the claim is justified and the debtor still does not pay, our affiliated lawyers initiate judicial proceedings. If you prevail, the debtor also bears the costs of the proceedings.