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Payments

Collecting on Adyen chargebacks and failed payments

Adyen, headquartered in the Netherlands, processes online, in-store and mobile payments for large merchants in the U.S. and worldwide. Chargebacks and failed payments leave open receivables that Fortis can pursue on request.

Being added: on request

Markets: Germany · Europe · USA · Canada

Other systems on request

Apart from DATEV and Lexware Office, which you connect yourself in the portal, these systems are still being added to the Fortis system. To use one of them, please contact us through the request form or at info@fortis-inkasso.de. Until then, you can hand over open items from any system with the CSV bulk import in the portal.

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How Fortis works with Adyen

On request, Fortis first reviews which Adyen data can usefully be transferred. After individual activation, we can take over valid claims arising from chargebacks and failed payments, along with the related shopper details, and handle reminders and collections. Account status is reported back to you as agreed.

Apart from DATEV and Lexware Office, these systems are still being added; to use one of them, please contact us directly.

Typical data from Adyen

  • Chargebacks and disputes
  • Failed payment attempts
  • PSP references and amounts
  • Shopper details

Which data is transferred is agreed with you when access is activated.

How to get access to other systems

  1. 1

    Submit a request

    Choose your system and tell us briefly which receivables data you want to send.

  2. 2

    Review by Fortis

    We review your request and align the technical requirements with you.

  3. 3

    Individual activation

    Once approved, you send open receivables to Fortis directly from your system.

Prefer to connect through the Fortis API?

After review, you can link your own systems to Fortis through an individual API integration.

Go to the Fortis API

Adyen is a trademark of its respective owner. Its mention describes an integration Fortis reviews on request and does not imply any cooperation with the vendor.